Frequently Asked Questions (FAQs)


Why Choose Bepure Alken?

Our company has been in the Water purification industry since 1990 years specializing in high purity water purification systems in the industrial and commercial segment. We have been pioneers in the domain of water treatment for the past two decades.

We have forayed in the domestic water purification segment since 2014 and through our market research we introduced 2 concepts in market. One is stainless steel storage instead of traditional plastic and other mineralized alkaline water rather than basic purified water.

Our core team of engineers have intensively studied relevant technologies thoroughly and implemented them in our products. We boast of positive testimonials from thousands of satisfied customers.


Why alkaline water?

Besides restoring your body acid-alkaline balance to healthy levels, alkaline water fights ageing, boosts immunity and is mineralized.

Alkaline water of pH ranging 7.5 to 8.5 is ideal pH for regular water consumption.


Why stainless steel?

Most of the purifiers available in market are Plastic storage based. Storing water in stainless steel is more hygienic than plastic. Our ancestors used to store water in steel or copper because of its benefits. Bacterial generation is rapid in plastic storage than stainless steel. Stainless steel has longer life than plastic.


When should I be drinking Alkaline Water?

Daily Hydration

We recommend drinking throughout the day in order to remain adequately hydrated. Drinking upon rising in the morning is highly recommended! 


It is important to remain hydrated while exercising—before, during, and after. Alkaline antioxidant water is a great way to stay hydrated so you get the most out your workout. 

We don’t recommend drinking alkaline water at least half an hour after a meal. As a matter of fact drinking any water during that period is not suggested.


What is the pH of water?

pH stands for the power of hydrogen, which is a measure of hydrogen ion concentration. The pH scale ranges from 1-14 used to measure how acidic or alkaline a substance is. A pH of 7 is neutral. A pH less than 7 is acidic, and a pH greater than 7 is alkaline. 


What is ORP of water?

The Oxidation Reduction Potential (ORP) is a measurement of the presence of oxidizing agents in drinking water. A positive ORP indicates oxidation (aging/deterioration) potential whereas a negative ORP indicates antioxidant (anti-aging/beneficial) potential. Alken Water purifier gives a negative ORP in your water compared to regular water purifiers which give positive ORP.


What is micro-clustered water?

A water molecule is made of two hydrogens atoms and one oxygen atom to make up the commonly known H2O 'water' molecule. Not so commonly known is that water comes in clusters of molecules, typically up to 13 molecules in tap water. The Alkabeads in the purifier reduce the cluster count to 5 to 6 molecules to allow for greater permeability within the cells to allow them quickly hydrate and replenish.


How is the water made alkaline?

Naturally alkaline water is available in regions like Himalaya, FIGI and Alps. Water is made alkaline because the water passes through mineral stones at those locations.

Our company import the alkaline modules from our Korean partner. The minerals stones are incapsulated in ceramic balls form in the module. Hence the process mimics the way the water is made alkaline in those regions.

These alkaline cartridges are certified by the best association in the world like NSF, WQA and FDA.


Is alkaline water good for children?


It’s acceptable to give toddlers alkaline water with a pH between 8.5 and 9.0 but be sure to introduce it into their diet slowly. You could even offer them juice that’s been diluted with alkaline water to help them get used to it.

Start off by giving them just two cups a day, and then slowly increase this amount. A steady introduction into their diet is the best approach but remember to adhere to the rules surrounding meals and medication.

School-age children

If your child started drinking alkaline water as a toddler, then by now they will be accustomed to having it in their diet. As children are more active around this age, they’re likely to need more water – approximately 33-66 fluid ounces, depending on their size, weight and activity levels – so it’s a good idea to provide them with a bottle of alkaline water that they can take to school with them and sip throughout the day.


By the time you child has reached their teenage years, alkaline water will be ideal to drink. The amount of water they need is likely to vary depending on activities and hobbies but it’s still a good idea for them to take a bottle with them to school. 

Encouraging your child to drink alkaline water is good practice and means that they can take advantage of the positive health benefits that are associated with it. This is particularly important when it comes to fighting off viruses and infections.


How much is annual maintenance charge of the Water purifier?

RO-UV-UF Alkaline model

We have two AMC packages. Comprehensive AMC costs Rs. 3500 which includes pre-filter, sediment filter, carbon filter, alkaline module, UF membrane, membrane protector, RO membrane. If there is any defect in electrical components it will also be replaced free of charge. 

Basic AMC costs Rs. 2000 which includes pre-filter, sediment filter, carbon filter, alkaline module, UF membrane and membrane protector. 

 UF-UV-Alkaline Model

There is only one AMC for UF-UV-Alkaline model. Rs. 2000 annually which includes pre-filter, sediment filter, carbon filter, UF membrane and alkaline cartridge.

How will be the installation and further service done?

 Installation is covered in product cost itself. No extra charge. The product will be installed the next day of delivery or at most 2 days. Further service will be provided by the company. You   have to call our toll free number 1800 123 9411.

 Installation and service is done by our service franchises all over India. Hence, you will be getting prompt service locally from our service franchise. You just have to call our toll free   number.


What is the life of filters?

 Filters are consumables and the life of them completely depend on quality of water at the location and amount of usage of water by the customers.

 We have an approximate life of filters based on market experience.

 The pre-filter, sediment filter and carbon filter have a life of 6000 litres which translates to around 1 year of average domestic usage

 RO and UF membrane have a life of more than 12000 litres but is purely dependent on input water

 Alkaline module also last of average 1 years.

 Hence, we suggest to change basic filters and alkaline module annually.


How do we clean the Storage tank?

The storage tanks provided by us are stainless steel. The tanks are air tight and hence the dust and algae formation in the tank is minimal. It is enough when our service person comes and cleans the tank. The more easily the tank is accessible the easier the dust and algae formation in tanks.


How do I get one?

You can either buy it directly from this website, through Amazon or you can pay by cash during installation. Simply fill out the details below and our engineer will contact you shortly to schedule a time convenient to you.