Shipping & Return Policy
Our company is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
How much will be the deliver charges for the customer?
The shipping is free of cost for the customer. There is no extra delivery charge to be paid by customer.
How long does it take for an order to arrive?
Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 1800 123 9411 or email us at email@example.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
What is the return procedure if the customers want to return the product?
If the customer receives the product damaged or any other reason to return the product, the customer can hand over the product to the delivery guy and a RTO (Return to origin) will be done. There wont be any cost involved.
If the cutomers wants to return the product after delivery guy has gone before installation of the product then the customer has to pay half the return amount.
But if the customer accept the delivery and wants to return the product after installation then the customer has to bear the entire return cost whatever is incurred.